It was with the greatest of excitement and pleasure that I send my warmest congratulations on the recent results of the operational prognosis conducted on ManageMe.
The operational prognosis reviews the standards of quality of service, professionalism and results for clients. The operational prognosis also includes a review of business systems and processes to ensure compliance, consistency and completion of all tasks undertaken by the property management team. As well the operational prognosis also reviews standards of accountability for measuring, monitoring and managing team performance, productivity, relevance and reliability.
I am thrilled to advise that the operational prognosis revealed that ManageMe has been rated as being in the top 1% of property management businesses for standards in service, results and operational consistency.
This rating provides peace of mind for clients, knowing that be choosing ManageMe to manage their property or for tenants to rent their home from, that they will receive the highest levels of service, care, results and professionalism.
It was evident that ManageMe is a service centric business ensuring that all team have been highly trained to deliver on the promises ManageMe have provided to their clients. I have no doubt that all team members can service all clients at any time due to the standards of client and property historical data and detail. ManageMe is classed as a system reliant service providing clients further peace of mind that they can confidently deal with any team member at any time and still receive the same standards of service and professional advice and counsel.
Congratulations Norah, Peter and the team at ManageMe. You have designed a property management business and service to be proud of and one that clients can rely on.
Wishing you both ongoing success as you set the standards of professionalism, service and results in property management.
Your agency recently took over management rights to my property in Coomera through the Property Club leasing Department. I am writing this letter to let you know of the wonderful service i have received in just a short period of time. I am constantly amazed at how professional, passionate and organised your team is, from Sally, who successfully leased my property, to Rebbekka who will look after the property on behalf of my wife and I and the girls on reception who are always polite and cheery. I have already told my mentor at the club that if she knows of any members that need a property managed in the Coomera area to see the team at ManageMe in Oxenford. Thank you for your attention to this matter, please pass on my compliments to the people concerned and thank them for a job well done. Best wishes for 2017 and i am looking forward to a long and gratifying association with your management company.
Mr. Peter Hodgkin
I am writing to you to thank you for the excellent service your Opal team and you have provided to us.
I have nothing but praise and must say I was extremely impressed with the property inspection report. It was great to see photos of the property and overall a very professional report.
Unfortunately our air-co broke down just before Christmas and Mel has been very proactive to get it sorted and this included corresponding with the insurance company (that we selected on your recommendation).
Please let Mel know how much we appreciate her assistance.
I would not hesitate recommending your office to look after anyone’s property if they decided to rent it out.
Wishing you, your family and all staff at the office a very Happy and Healthy 2017.
Peter van Cornewal